1. Introduction
Welcome to TexInvento.
TexInvento is a Textile Inventory, Lot Management, and Business Collaboration Platform operated by HARSH TECHNOLOGY, Jodhpur, Rajasthan, India.
This Privacy Policy explains how we collect, use, store, and protect information when you use TexInvento's website, mobile applications, and related services.
By using TexInvento, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Account Information
When you register or are invited to TexInvento, we may collect:
- Name
- Mobile Number
- Email Address
- Organization Name
- Role (Owner, Employee, Vendor, Trader, etc.)
- Profile Information
Organization Information
We may collect:
- Organization Name
- GST Number
- Address
- Business Type
- Contact Information
Business Data
TexInvento stores business information entered by users, including:
- Lots
- Pieces (Taga)
- Fabric Details
- Challans
- Dispatch Records
- Vendor Information
- Processing Information
- Inventory Records
- Reports and Analytics
Technical Information
We may automatically collect:
- Device Information
- Browser Information
- IP Address
- Login Activity
- Session Information
- Application Logs
3. How We Use Information
We use information to:
- Provide TexInvento services
- Manage inventory and lot tracking
- Generate reports and challans
- Enable organization collaboration
- Send notifications and alerts
- Improve platform performance
- Provide customer support
- Prevent fraud and unauthorized access
- Comply with legal obligations
4. Notifications and Communications
TexInvento may send:
- OTP verification messages
- Organization invitations
- Access requests
- System alerts
- Transaction notifications
- Product updates
Notifications may be delivered through:
- SMS
- Push Notifications
- In-App Notifications
5. Support Access
To provide technical assistance, authorized TexInvento support personnel may temporarily access customer accounts through a secure and audited Support Access mechanism.
When support access occurs:
- Access is time-limited
- Access is fully logged
- Access history is visible to customers
- Support activities are monitored and audited
TexInvento personnel do not access customer accounts without a legitimate business purpose.
6. Data Sharing
We do not sell customer data.
Information may be shared only:
- With service providers assisting in platform operations
- To comply with legal requirements
- To protect TexInvento, customers, or third parties
- With customer-authorized connected organizations
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect data, including:
- Secure authentication
- Role-based access controls
- Encrypted communications (HTTPS)
- Audit logging
- Access monitoring
- Session management
However, no system can guarantee absolute security.
8. Data Retention
We retain information as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Deleted accounts may have certain records retained where legally required.
9. User Rights
Subject to applicable law, users may:
- Access their information
- Update inaccurate information
- Request correction of information
- Request deletion of eligible information
- Withdraw consent where applicable
Requests may be submitted using the contact details below.
10. Third-Party Services
TexInvento may use third-party providers including:
- Cloud Hosting Providers
- Firebase Services
- WhatsApp Business Platform
- SMS Providers
- Email Service Providers
- Analytics Providers
These providers may process information on our behalf.
11. Children's Privacy
TexInvento is intended for business users and is not directed toward children under 18 years of age. We do not knowingly collect information from children.
12. Changes to this Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on the TexInvento website and applications.
Continued use of TexInvento after changes become effective constitutes acceptance of the updated policy.
13. Contact Information
HARSH TECHNOLOGY
Jodhpur, Rajasthan, India
Email: support@texinvento.in
Website: https://texinvento.in
For privacy-related questions, please contact us using the details above.